Passengers on a Singapore Airlines flight hit by severe turbulence on Tuesday described a sudden, dramatic descent after "all hell broke loose" aboard the Boeing jet with 229 passengers and crew on board.
CNN brings the testimony of passenger Andrew Davies, who was traveling to New Zealand on business. He says that after approximately 13 hours of flight, he was watching a movie when he saw the seat belt sign on, so he put his seat belt on.
"Good thing I decided, because within a few moments, the unexpected and terrible happened," he told CNN. According to him, many passengers were having breakfast at the time of the incident.
"The plane just felt like it went down. It probably only lasted a few seconds, but I distinctly remember seeing shoes, iPads and iPhones, pillows, blankets, plates and glasses flying through the air and crashing into the ceiling. The gentleman next to me drank a cup of coffee, which went straight over me and up to the ceiling," Davies said.
Footage from the plane then shows the cabin in disarray, with papers, glasses and jugs of water strewn on the floor, and ceiling panels and pipes hanging loose.
Davies was sitting at the front of the plane and witnessed some of the injuries suffered by dozens of passengers, including 73-year-old British passenger Geoff Kitchen, who died on the flight.
"That gentleman was sitting behind me. A lot of people needed help, but we took care of this gentleman, and I helped him out of the seat and laid him on the floor so that some medical profession could administer CPR."
"There was so much screaming and people's injuries were evident," he added. When he turned around, he saw "a female passenger with a large head wound and blood pouring down her face and another elderly passenger in 'severe shock.'

Another passenger, 28-year-old student Dzafran Azmir, told Reuters that the plane had started to "tilt" and shake.
"Very suddenly there was a very dramatic fall, so that everyone who was sitting and not wearing a seat belt immediately jumped to the ceiling. Some people hit their heads on the baggage cabins above and hit the places where the lights and masks are that exploded."
Azmir added that all this was "very fast. That's why I think no one could really answer it. People didn't have time to react. There were passengers in the plane's bathrooms and the crew was still standing when it was hit by the turbulence."
The flight was diverted to Bangkok after the incident. Of the 211 passengers and 18 crew members on board the flight, 143 of them were transported via a relief flight to Singapore.
The remaining 79 passengers and 6 crew members are still in Bangkok, including those receiving medical attention and their family members.
Some passengers had broken arms, but most of the injuries were cuts and bruises, he added.
The injured included nationals from Australia, Malaysia, the United Kingdom, New Zealand, Spain, the United States and Ireland, according to the hospital where they were treated.

Bangkok airport general manager Kittipong Kittikachorn said Tuesday that preliminary investigations indicate the British passenger died of a heart attack, but an autopsy will determine the cause.
Singapore's Transport Ministry is investigating the incident, saying on Tuesday it was in contact with its Thai counterparts and would send investigators to Bangkok. The US National Transportation Safety Board is also sending personnel to Singapore to assist the investigation, including a board representative and four technical advisers.