
Employees in the country have a number of complaints about their employers regarding the implementation of the labor code. During 2023, a total of 800 complaints/requests were filed with the State Labor Inspectorate, of which: 82.5% are complaints/denunciations from employees and 17.5% are requests for information and legal clarifications, an indicator of institutional transparency and trust in information.
The largest number of denunciations addressed and handled by the State Labor Inspectorate are complaints about violations of rights and non-fulfillment of employers' obligations towards employees.
These complaints include non-payment for work performed on official holidays, weekly rest days, overtime work, non-contractual employment, and similar issues.
Specifically, the highest number of complaints is related to non-payment of arrears, with a figure of 177, followed by violation of labor relations, a problem for which 129 complaints were registered, followed by termination of labor relations with 110 complaints.
Non-payment of social security contributions is also identified as problematic by the employed in the country, as well as illegal employment; Non-implementation of collective contracts, collective holidays; Non-binding contract and non-respect of working hours; Non-payment of medical reports; Unsafe working conditions etc.
The largest number of handled complaints belong to the Tirana Regional Directorate with 64%, Vlora Region 8%, Korça Region 4%, Shkodër Region 3%, Gjirokaster Region 1%, Dibër Region 1% and complaints/requests for information and legal clarifications handled by the Central Directorate 19%.