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REPORT/ The number of complaints from administrative employees about the institutions where they work is increasing!

2025-05-17 08:51:33Biznes SHKRUAR NGA REDAKSIA VOX

REPORT/ The number of complaints from administrative employees about the

Public administration employees, both in central and local or independent institutions, have filed more complaints during the past year.

The Commissioner for Civil Service Oversight reported that there were at least 145 such cases in total, an increase compared to previous years, and this is partly attributed to the recognition of the legal scope that civil servants have to complain.

Complaints in 100 cases came from civil servants and the rest from institutions. Among the 100 complaints from civil servants, 48 ​​percent of the cases came from central institutions, 40 percent from local ones and 12 percent from independent ones.

In most cases, it seems that the cause of the complaint is the reorganization of institutions, which comes as a result of changes in organizational charts and revisions of positions.

"It is noted that in the total number of cases handled that belong to the state administration, the highest number is occupied by requests addressed by institutions subordinate to the state administration. This is related to the fact that this category of institutions have been in the process of continuous change and reorganization, and have a more limited scope in their activity. These causes result in a greater dynamic in the activity of civil servants, affecting both the movement in job positions, as well as the relationship with their managers, who are in more direct contact with them, in relation to the implementation of daily tasks," the Commissioner's report states.

Likewise, another aspect that is judged to influence the number of complaints according to the document is the lack of positions dedicated to human resources management in some institutions.

"As a result, the administration of the civil service is often carried out by specialists who have other duties according to the structure in place, who are also tasked with managing human resources. On the other hand, human resources units in line ministries find it difficult to administer the civil service in these institutions, in full coherence with the moment of carrying out administrative actions related to the civil service," the report notes.

Regarding the complaints, the Commissioner has made recommendations for some of them, for others, after investigations, no violations have resulted, while for another part, he has directed them for solutions to other institutions that implement a different legal framework regarding civil servants./ Monitor


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