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Employee complaints against employers are increasing. All cases "reported" to the Inspectorate

2024-05-10 13:54:00Biznes SHKRUAR NGA REDAKSIA VOX

Employee complaints against employers are increasing. All cases

Complaints from employees related to disputes or working conditions at businesses have increased last year. At least this is what the figures of the State Inspectorate of Labor and Social Services report, which for 2023 estimates that there were 544 complaints-related inspections with a 4.6% increase compared to the previous year.

"During the year 2023, a total of 544 inspections resulted in inspection cases with the reason of "Third party report" or "Complaint". Compared to a year ago, we have 4.6% more inspection cases. This is an indicator of the increase in the culture of awareness, about the legal rights and obligations of employees and employers", the report assesses.

Analyzing where it came from, the largest number of complaints in terms of geography, the report shows that 75% belong to Tirana, this is also related to the fact that the main economic activity of the country is located in this region.

"The highest number of subjects that have been inspected within the framework of incoming complaints belong to Region I - Tirana Regional Directorate with 75% of the total inspection-complaints. During 2023, this region results in this indicator with an increase of 16 inspections more than in 2022, an indicator related to the fact of the high concentration of businesses that develop economic activity in this region and to a higher awareness of employees employed in these entities to address their concerns for resolution. The number of inspections carried out by inspectors of the Central Directorate is also a higher indicator compared to a year ago, which shows the great attention paid to the handling of complaints for complex cases or situations," the document states.

The same underlines that based on the type of economic activity of the subjects, inspected due to complaints during the year 2023, it results that the sectors whose employees address the most complaints are; 38% belong to "Other" Activities, which include State Enterprises, SHPSF (Physical Security Protection Societies), Education, etc.; 25% are in the Trade Sector (HBR), which continues to have problems with respect to employment contracts for employees; 20% are in Manufacturing Enterprises, where the largest number belongs to the fashion sector, which during this year has been accompanied by market fluctuations and consequently has had an impact on employment relations with employees.

According to the Inspectorate, a total of 35,916 workers were employed in the 544 subjects inspected in the framework of complaints, of which 53% were women.


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